We built this for Ladder Life
This isn't a slide deck. It's a working AI agent that handles policy questions, coverage adjustments, claims guidance, medical exam inquiries, and answers real customer questions. Try it.
Try the chat agent
Ask about term life coverage, medical exams, policy adjustments, filing a claim, or anything a Ladder customer might need help with.
In production, the widget's appearance and behavior are fully customizable to match your brand.
Try the voice agent
Same AI, same knowledge -- just over the phone. Call to experience what your customers would hear.
(979) 271-6772US number • Available 24/7
In production, voice connects to a number of your choice with custom hold music and routing.
What Lorikeet Can Deliver for Ladder
Built around real customer scenarios -- policy questions, coverage changes, claims guidance, and more.
Policy Questions Answered Instantly
Customers ask about term lengths, laddering strategies, beneficiary changes, and premium details in their own words. Lorikeet understands context and resolves issues -- not just FAQ lookups.
Claims Support and Guidance
Walks customers through the claims process step by step -- what documents are needed, expected timelines, and next steps -- with sensitivity and accuracy.
Coverage Adjustments
Handles requests to increase or decrease coverage, add or update beneficiaries, and explain how policy changes affect premiums -- all in a single conversation.
24/7 Availability
Life doesn't wait for business hours. Lorikeet answers policy questions and guides customers through urgent inquiries around the clock -- especially when they need it most.
All Channels Available
Same AI brain across chat, voice, email, and SMS. Customers get consistent, accurate answers however they choose to reach out.
Deploy in Days
This entire demo -- support scenarios, knowledge base, voice and chat -- was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Ladder. Real logic for real scenarios.
Mapped Your Scenarios
Policy questions, coverage adjustments, claims guidance, medical exam inquiries, beneficiary updates, and billing -- all handled with dedicated support logic.
Added Your Knowledge
Term life basics, laddering strategies, underwriting process, no-exam eligibility, coverage tiers, and claims procedures -- all instantly searchable by the AI.
Set the Safety Controls
No unauthorized coverage determinations. No made-up policy details. Every response stays on-brand, accurate, and within your guidelines.
Went Live
Chat and voice are working right now. Ready to connect to your actual customer data, policy systems, and backend APIs.
Ready to Add the World's Best CX AI?
Connected to your actual customer data. Handling your real support volume. This sandbox is just the start.
Finish Setting Up Your Sandbox